You have 24 hours from when your order is placed to request a cancellation. After 24 hours, your order has begun processing and cannot be cancelled.
Return & Exchange Policy:
Glamfox Accepts Returns for Store Credit within 14 business days or Exchanges within 7 business days of your order being mark delivered.
- Merchandise may be returned for a Store Credit within 14 business days of delivery.
- Sneakers may be returned for Store Credit as long as they are unused and sent back in the original packaging.
- Fleur By Glamfox Forever Roses are final sale and non-returnable items as they are specialty shipped with a travel safety ribbon.
- Credit will be applied for the amount paid for the product. Store Credit will only be applied for the item(s) returned and not for any shipping and handling charges.
- Orders placed with through an installment plan such as Afterpay, Klarna, Shop Pay or Sezzle will be refunded back to the installment plan provider. Shipping costs will be deducted from your refund.
- A Shipping Return Label Fee of $6.95 will be deducted from your Store Credit.
- Please allow 3-4 business days for our warehouse to receive your return, and 5-7 business days for our return department to process your store credit.
PRE ORDERS, INTIMATES, AND SALE OR DISCOUNTED ITEMS ARE FINAL SALE.
- If an order is placed prior to receiving a store credit code, we cannot refund that amount to you. Please wait until your store credit is applied to your account if you’d like to place a new order using this credit.
- If you send back an item that does not qualify for a return or we receive a package back from the shipping carrier due to the address provided being undeliverable, then you will be responsible to call and pay a $8 return shipping charge.
Glamfox Shipping Options:
- USPS: First Class or Ground Advantage 2-5 Business Days
- USPS Priority Mail: 2-3 Business Days
- UPS Ground: 3-5 Business Days
- Local Pickup: Available for pickup after 24 hours
Please make sure the address we are shipping to is a secure address. If packages are stolen, we are not responsible for any lost or stolen packages. Route Package Protection is available at checkout for purchase.
You are responsible for entering the correct delivery address for your package. Any returned packages will be subject to returned shipping fees.
- All Items purchased on Sale - using promo code.
- Hair Accessories
- Intimates, Bodysuits, and Swimwear.
- Pre Orders - these are ordered especially for you! We cannot cancel once you’ve placed your order with us.
- Fleur By Glamfox Forever Roses are non-returnable items as they are specialty shipped with a travel safety ribbon.
ALL INTERNATIONAL ORDERS ARE FINAL SALE
Glamfox Boutique is NOT responsible for:
Delays with shipping due to post office error.
International Duties or Customs charges
- Theft, damage or loss of packages during and after delivery.
Products that are lost or damaged in the mail. The US Postal Service or UPS will be responsible once we ship the packages.
Products marked delivered by the Post Office. You will need to contact your local Post Office to obtain information regarding your package.
- Packages delivered to the wrong address due to an incorrect address entered by the customer at checkout.